Last Updated: 30 June 2025

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Picklers Park Roodepoort (Pty) Ltd (the "Company") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

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1. Who We Are
The Company is a sports, recreational and event facility that hosts pickleball programmes, tournaments, community activities, and public events.

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2. What We Collect
We may collect the following personal information:

• Full name
• Email address
• Phone number (e.g. WhatsApp contact)
• Social media handles
• Interests or preferences
• Any form responses, feedback, or messages submitted through our platforms
• Website usage data (e.g. cookies or analytics)

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3. How We Collect It
Your data may be collected through:

• Online forms (e.g. event registrations, newsletter signups)
• Direct communication (e.g. WhatsApp, email, contact forms)
• Third-party services (e.g. Webflow, Mailchimp, Google Forms, Zapier)
• Automated tools (e.g. website cookies, analytics)

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4. Why We Collect It
We use your information to:

• Communicate updates about events, programs, and services
• Organise and manage registrations or attendance
• Improve our offerings and community engagement
• Send you relevant newsletters, reminders, or promotions (with your consent)
• Fulfill administrative, safety, or legal obligations

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5. How We Store and Protect Your Data
We store your information securely using platforms like Webflow, Mailchimp, Google Sheets, and WhatsApp Business tools.
Access is limited to authorised staff. Data is protected by secure login credentials and HTTPS encryption.

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6. Your Rights Under POPIA
You may:

• Request access to your personal data
• Correct or update your details
• Withdraw consent or unsubscribe from communications
• Request deletion of your data

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To do so, contact us at hello@picklersparkroodepoort.co.za.

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7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, unless you’ve opted in to future communications, in which case your data may be retained until you opt out.

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8. Sharing of Data
We do not sell or share your data for commercial gain. We may share information only with trusted service providers necessary to operate our platform (e.g. Mailchimp, Google, Zapier).

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9. Use of Cookies
Our website may use cookies to enhance your experience, analyze traffic, or track engagement. You can disable cookies via your browser settings.

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10. Updates to This Policy
This policy may be updated periodically. The most recent version will always be available on our website.

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